1.2 Definition and Objectives
Investor Relations is a special discipline in corporate communication.
The National Institute of Investor Relations in the US defines the core of this activity as follows (definition from March 2003, see ➔ niri.org/about-niri): «Investor relations is a strategic management responsibility that integrates finance, communication, marketing and securities law compliance to enable the most effective two-way communication between a company, the financial community, and other constituencies, which ultimately contributes to a company’s securities achieving fair valuation.»
This sentence encapsulates the objective: Investor Relations influence a company’s valuation. The recently revised definition put forward by the German professional IR association DIRK puts things more clearly in this respect (➔ www.dirk.org): «Investor Relations (IR) describes the strategic management task of establishing and nurturing relations of the company with existing and potential investors and lenders of equity as well as with capital market intermediaries.»
The illustration below presents the target values of Investor Relations in more detail.
Target Values of Investor Relations
Instrumental IR Objectives | Objectives of InvestorRelations | Overarching Objectives of aPublic Stock Corporation |
| Primary IR Objectives Optimizing the stock market valuation in the sense of:
Special IR Objectives
| Increasing Shareholder Value
Optimization of Equity Financing
Supporting Other Corporate Goals
|
Investor Relations objectives, Source: Drilli
One subtlety should be pointed out in the illustration below: A fair valuation is a means to an end, increasing shareholder value (a concept that has now become discredited, although the term remains accurate in its actual meaning as «enterprise value»). Investor Relations thus sets out to provide a transparent description of the status quo and to create realistic expectations in the sense of valuation levels that can be maintained as a maximum over the long term and the reasonable stability of that valuation. On the other hand, unrealistic forecasts and empty promises are not appropriate.
You may be asking: Ultimately, isn’t it the strategy and its execution, reflected in the management’s performance and in hard figures, that are key to a fair valuation? Why invest so much time and money in an activity that has little impact on a company’s value? The answer depends on the specific situation of the company. If a company funds its strategy from operating cash flow and has a core shareholder shielding it against takeovers, those resources might be better invested in research or market expansion. However, if the company is on a steep growth trajectory and will need fresh capital sooner or later, or if its shareholder base is fragmented, then it has a strategic interest in achieving the highest possible valuation and building a strong reputation in the capital market. Investor Relations can at least partially contribute to this.
How the objectives of the communication policy described in the illustration can be achieved is described in more detail in this handbook. The illustration below presents the idea that management and communication tasks are interlinked.
Reducing Capital Costs as an Objective of Investor Relations
Investor Relations, when seen as part of strategic corporate management and a focal point for corporate strategy, governance, finance and communications, plays a key role in managing the expectations of investors. Those who understand what makes investors tick and who recognize their role will appropriately consider their views in key corporate governance matters (e.g. strategy formulation and capital allocation by the board of directors and management) and will tailor the communication to their needs.
Naive Fallacy About the Value of Investor Relations
Let us assume that a company is planning a major acquisition and will require CHF 100 million in capital within the next five years, which will need to be financed through a capital increase. Let us also assume that Investor Relations would result in a valuation premium of 5 percent (the minimum suggested by studies). In such case, hiring two experienced IR people on a permanent basis (at approximately CHF 500,000 per year) would pay off. If the capital increase were successful, the company would still have more than CHF 2 million extra in the bank, and it would also be in a stronger position should it face a crisis.
i | Drill, Michael: Investor Relations. Funktion, Instrumentarium und Management der Beziehungspflege zwischen schweizerischen Publikums-Aktiengesellschaften und ihren Investoren, Haupt, Bern, 1995 |
ii | Streuer, Olaf: IR Basics – Grundlagen der Investor Relations, Präsentation an DIRKKonferenz, Frankfurt a.M., 2016 ➔ dirk.org/wp-content/ uploads/2020/11/170612_IR-Basics_Streuer_Grundlagen_IR.pdf |